What is QOPPD?

Let us start by explaining the name - “I just copped the latest pair of sneakers from QOPPD". The word QOPPD originates from and is pronounced the same as “copped”. We dropped the “e” and changed the “c” to a “Q” so that you know QOPPD puts Quality first. The QOPPD marketplace also allows you to cop & sell your world leading luxury branded items to our huge user base.

Can an individual sell on QOPPD?

Yes, Individuals can complete the Stripe process by following these steps:

1. Business type: "Individual/Sole Trader".
2. Industry: "Clothing and accessories"
3. Business website: "QOPPD.com"
4. Product Description: "Trainers"
5. Statement Descriptor: "QOPPD.com"
6. Shortened Descriptor: "QOPPD"

(Leave any optional fields blank and fill in the rest of the information as normal. If you're still struggling please contact us).

How do I know if the items are real?

Authenticity assurance is something we work hard to guarantee our users. We constantly innovate to ensure all items on QOPPD are 100% authentic. If we determine items you purchase are inauthentic or they are not as described, we’ll notify you and offer a full refund.

Does QOPPD have a phone number I can call?

We’re always here to help. We currently don't have a customer service phone number but you can contact us 24/7 by submitting a contact us request form.

How do I contact QOPPD?

We’re always here to help. You can contact us 24/7 by submitting a contact us request form.

How do I sell on QOPPD?

Firstly log-in or create an account by clicking one of the “sign-up” buttons dotted across our website, follow the simple steps to verify your account, find the item you wish to sell and start selling!

What do I do if I can’t find the item I want?

Please complete the “Suggest a product” form found at the bottom of all search pages.

My item just sold, what do I do next?

Congrats! It’s time to ship them. Neatly package the shoes inside a shipping box. Find the shipping address provided to you. Create the shipping label online via the shipping provider of your choice or go into any Post Office near you and ship ask to ship the item. Remember, items must be shipped within 2 working days and in the same condition in which they were originally listed.

Can I cancel my sale?

We aim to provide our customers with the best possible experience when buying on QOPPD and deter our sellers from cancelling orders. You can contact us 24/7 by submitting a contact us request form.

Can I cancel my order?

We aim to provide our customers with the best possible experience when selling on QOPPD and deter our buyers from cancelling orders. You can contact us 24/7 by submitting a contact us request form.

As A Seller, Do I pay for shipping?

No, buyers are automatically charged a flat rate for shipping costs which we is the included in your pay-out so you don’t have to pay for shipping costs.

Can I return my item?

QOPPD LTD is a marketplace, operating as an agent connecting buyers and sellers. All purchases and sales are a direct and legally binding agreement between buyer and seller and NOT Qoppd.com. QOPPD will act as an agent to help get you a refund from the your seller, if entitled to do so, through our payment provider, Stripe. See our T&C's for more information.