Terms & Conditions
Terms & Conditions
Terms and Conditions of Use - QOPPD LTD (12455569)
The terms and conditions set out below govern your relationship with QOPPD LTD (12455569), Whose registered office is Bramley Grange, Skeltons Lane, Thorner, LS14 3DW. Throughout this document, QOPPD LTD is referred to as “QOPPD”, “Qoppd.com”, “we”, “us” and “our”. “You” and “your” refer to anyone or any electronic agent using Qoppd.com for any purpose.
By using our services (any part of Qoppd.com), or accepting the terms and conditions when prompted, you agree to be bound by the terms found on this page and thus have read and abide by them entirely. If you do not agree with our terms and conditions, do not use any part of our services. Agreement (by use of our service or acceptance when prompted) to the terms and conditions on this page creates a legally binding agreement between us (QOPPD LTD) and you (the user of our service). Therefore read this document carefully.
2. QOPPD LTD - The Marketplace
QOPPD LTD is a marketplace for buyers and sellers of authentic footwear. As a marketplace, Qoppd.com has the service of buying and selling products, however, all purchases and sales are a direct contract between buyer and seller and will be treated as such. Prices are set by the market, not by QOPPD, as such, we do not guarantee the sale of any product. QOPPD is not an auctioneer. QOPPD LTD is an agent connecting buyers and sellers, managing the transaction and authentication of products for a fee per transaction, paid by the seller (see section 3.9). You can learn more about how the market place works, including how to buy and how to sell on Qoppd.com About Us page and on our FAQ page.
3. Selling on Qoppd.com
3.1 By creating an account and listing an item on the marketplace, you are accepting the terms, conditions and obligations regarding sellers outlined in this section.
3.2 By listing an item for sale, you the seller are creating a legally binding offer to sell the item for the specific price listed. Once the buyer accepts such an offer, you the seller are legally bound to sell the item to the buyer for the specified amount. As such, once an offer is accepted under no circumstances can the seller cancel the listing.
3.3 Failure to complete orders once offer has been accepted, or violation of the terms and conditions outlined in this document will result in the seller occurring a charge equal to 20% of the transaction or £45, whichever is greater as a service fee. In addition, QOPPD reserves the right to; (i) Suspend or terminate the sellers' account, (ii) Withhold any payments due to the seller, (iii) Claim any additional losses incurred due to the sellers' action or inaction in failing to complete the agreement. This includes but is not limited to transaction fees, compensation to the buyer and administrations costs.
3.4 To list an item for sale on Qoppd.com, the seller must have the legal authority to sell such an item. Any violation of this shall result in additional charges to the seller as outlined in section 3.3 of this document.
3.5 All items listed on Qoppd.com must be, without exception, 100% authentic, in brand new, undamaged condition, accompanied by the original box/packaging, with all original accessories. Unless using the preloved selling option, conditions must be outlined as per our upload process. It is the sellers' obligation to ensure their item wholly meets the product description on Qoppd.com.
3.6 At the discretion of QOPPD LTD, receipt of any item to us for authentication in violation of section 3.5 can result in your account being disabled indefinitely. In such circumstance QOPPD is under no obligation to return items. Any returns to sellers will be judged on a case by case basis at QOPPD LTD’s discretion, with any costs incurred (such as shipping) being the liability of the seller.
3.7 By selling on Qoppd.com you the seller are agreeing to the shipping obligations outlined in this section. Without exception, all items sent to us must be DOUBLE BOXED. This means that the original packaging should be contained and protected within a second box. Upon the sale of items, QOPPD will make available to you the costs of shipping your item to us for authentication. Shipping the item to us is at the responsibility of you.
3.8 Once an item has sold on Qoppd.com, you the seller have two working days to send the item to us in compliance with section 3.7. Failure to do so will incur additional charges to the seller as outlined in section 3.3.
3.9 Should an item you have sold fail verification for any reason, you the seller will be charged a standard £15 fee for the item to be returned to you.
4. Transaction Fees, Withdrawals and Taxes for Sellers
4.1 Our standard fee is 10% of the total sale price of each item sold, paid for by the seller. The 10% fee includes VAT, but NOT our payment processing and verification costs. This standard fee is non-negotiable. QOPPD LTD reserves the right to change this fee with full discretion at any time, and will inform you via email 14 day prior to any changes made.
5. Buying on Qoppd.com
5.1 As outlined in section 1 of this document, by using any of our services you agree to be bound by these terms and conditions, regardless as to whether you hold a Qoppd.com account or access our services as a guest.
5.2 When committing to buy any item on Qoppd.com, you the buyer are accepting the sellers' offer and thus create a legally binding agreement with the seller directly to complete the sale of that item. Once this agreement has been made under no circumstances can the buyer cancel the order. Doing so will violate these terms and conditions and as such QOPPD LTD reserves the right to prohibit any future use of any of our services.
5.3 QOPPD LTD is a Market Place, operating as an agent connecting buyers and sellers. All purchases and sales are a direct and legally binding agreement between buyer and seller and NOT Qoppd.com. QOPPD will act as an agent to help get you a refund from the your seller, if entitled to do so, through our payment provider, Stripe.
5.4 Buyers accept that by using our service, you are solely responsible for all duties and taxes that are occurred as a result of the agreed transaction. This includes international customs fees where applicable. QOPPD LTD is not responsible for any charges that occur as a result of you using our platform.
5.5 By using our service you agree that you may be required to provide proof of identification in the form of a driving license, passport or proof of address. This is to help prevent fraud, keeping our marketplace safe. Such an obligation is in complete alignment with GDPR legislation.
By using our service, you agree that any promotion on Qoppd.com is subject to its own terms and conditions. We reserve the right to cancel any promotions at any time.
7. Intellectual Property
By using our service, you agree that our copyrights, trademarks, patents, trade secrets and other intellectual property is and will always remain our sole property. Use of Qoppd.com and its services does not grant you a licence or interest in any of our intellectual property.
8. Disclaimers and Limitation of Liability
8.1 QOPPD LTD is a Market Place. All goods sold are purchased from third parties, not from QOPPD LTD. In agreeing to these terms and conditions, you covenant to not bring any claim against QOPPD LTD. QOPPD will not be responsible for the actions or inactions of its users.
8.2 QOPPD LTD does not perform background checks nor do we endorse any users and as such will not be held responsible for users actions or inactions.
8.3 QOPPD LTD does not accept any responsibility for the accuracy or reliability of any content made available to its users, whether that be on Qoppd.com or any other linked website or outlet.
8.4 By using our service you agree that liability of QOPPD LTD shall be strictly limited, in any circumstance, to the 10% transaction fee of the sole transaction in question.
By using our service, you agree to indemnify, defend and hold QOPPD LTD, its directors, employees and agents, completely harmless from and against any and all claims, liabilities, losses, damages, expenses (including legal and accounting costs), incurred in any way connected with your (the users) access and use of our services, or your violation of these terms.
10. Processing and Delivery
Current processing and delivery estimates are 6-14 working days from the date of purchase.